Skills
Technical expertise from infrastructure to enterprise applications
ERP & Business Applications
Cloud Platforms & Services
Collaboration & Productivity
IT Infrastructure & Virtualization
Networking & Hardware
Operating Systems
Programming & Scripting
Databases
Monitoring & Logging
Backup & Disaster Recovery
DevOps & Containers
Security & DNS Tools
IT Service Management
IT Project Management
Expertise Depth
A visual representation of my technical proficiency across different domains. Darker shades indicate deeper expertise.
ERP & Business Applications
Programming
Cloud & DevOps
Integration & Data
Skills Overview
Experience
From IT Operations to Strategic Leadership
A progressive career spanning IT support, system administration, networking, ITSM, and ERP delivery, evolving into strategic Business Applications leadership.
Career Progression
IT Support Technician
Entry Level
System Administrator
Individual Contributor
System Administrator / ERP Consultant
Senior IC / Advisory
Business Applications Manager
Leadership
Business Applications Manager
Raiffeisen Viehzentrale
End-to-end ownership of Business Applications and IT infrastructure, bridging the gap between technology operations and business strategy. Responsible for shaping the digital backbone of the organization -- from ERP modernization and network architecture to ITSM processes and enterprise integrations -- ensuring every system serves a clear business outcome.
Responsibility Areas
- Business Applications Strategy & Roadmap
- Microsoft Dynamics ERP (NAV & Business Central)
- IT Infrastructure & Server Management
- Networking, Firewalls & Security
- IT Service Management (ITSM)
- IT Project Management & Vendor Oversight
- Identity & Access Management
- Process Automation & Power Platform
- Enterprise Integrations & Data Architecture
Leadership & Decisions
- Established Business Applications as a strategic function, defining vision and multi-year roadmap
- Led ERP transformation from legacy Dynamics NAV to Dynamics 365 Business Central across 5 entities
- Redesigned IT service management processes aligned with ITIL, reducing incident resolution times by 45%
- Directed network infrastructure modernization including firewall refresh, VLAN segmentation, and SD-WAN rollout
- Managed IT project portfolio with annual budget responsibility, delivering all projects within scope and timeline
- Implemented governance framework for application lifecycle, change management, and vendor oversight
- Built and developed a cross-functional team of 6 specialists across ERP, IT operations, automation, and integrations
Impact
Technology & Platform Coverage
Microsoft Dynamics ERP
Microsoft 365 Administration
IT Infrastructure
Networking & Firewalls
IT Service Management
Device & Endpoint Management
Identity Platform
Cloud Platform
On-Premises Infrastructure
IT / ERP Consultant
Raiffeisen Viehzentrale
IT and ERP consulting role bridging infrastructure operations and business application delivery. Led ERP projects, IT infrastructure assessments, and ITSM advisory for the organization.
Responsibility Areas
- ERP Solution Architecture
- Microsoft Dynamics NAV & Business Central
- IT Infrastructure Advisory
- ITSM Process Design
- IT Project Management
- Stakeholder Management
Leadership & Decisions
- Directed ERP modernization programs transitioning from Dynamics NAV to Business Central
- Designed IT service management processes and tooling strategies
- Led IT infrastructure assessments and modernization roadmaps alongside ERP projects
- Advised stakeholders on ERP strategy, IT governance, and transformation roadmaps
Impact
Technology & Platform Coverage
Microsoft Dynamics ERP
Cloud Platform
IT Infrastructure
ITSM
Networking
Data & Reporting
Senior System Administrator / ERP Consultant
extraleicht GmbH & enwamo GmbH
Dual role managing internal IT infrastructure while delivering Dynamics NAV implementations. Responsible for server management, networking, helpdesk operations, and ERP projects across two companies.
Responsibility Areas
- IT Infrastructure & Server Management
- Network Administration & Firewalls
- Microsoft Dynamics NAV
- Helpdesk & End-User Support
- IT Project Coordination
Leadership & Decisions
- Managed full IT infrastructure stack for 150+ users across 2 locations
- Led firewall and VPN modernization project, improving remote access security
- Delivered Dynamics NAV customizations and financial process improvements
- Established structured IT change management processes
Impact
Technology & Platform Coverage
Microsoft Dynamics ERP
IT Infrastructure
Networking
ITSM
System Administrator / ERP Consultant
Sodefa GmbH
Managed on-premises server infrastructure, Active Directory, networking equipment, and backup systems while also delivering ERP consulting. Provided 2nd/3rd level support and led infrastructure projects.
Responsibility Areas
- Server & Virtualization Management
- Active Directory & Group Policy
- Network Infrastructure
- Microsoft Dynamics NAV
- Backup & Disaster Recovery
- 2nd / 3rd Level Support
Leadership & Decisions
- Owned server infrastructure for 100+ users including virtualization platform
- Led Active Directory restructuring and Group Policy optimization project
- Delivered ERP customizations and process improvements in Dynamics NAV
- Managed vendor relationships for networking and hardware procurement
Impact
Technology & Platform Coverage
Microsoft Dynamics ERP
IT Infrastructure
Networking
Backup
Monitoring
IT Support Technician
State Attorney
First-line IT support covering hardware, software, and network troubleshooting. Assisted with server maintenance, user onboarding, and IT asset management in a government environment.
Responsibility Areas
- 1st / 2nd Level IT Support
- Hardware & Software Troubleshooting
- User Onboarding & Account Management
- IT Asset Management
Leadership & Decisions
- Provided responsive IT support for end users across office environments
- Assisted senior administrators with server maintenance and patching
- Managed IT asset inventory and procurement coordination
Impact
Technology & Platform Coverage
IT Support
Infrastructure
Networking
Solution Architectures
Reference architectures from past implementations
Business Central Integration Architecture
Multi-channel integration pattern connecting Business Central with external systems via Azure Service Bus.
Multi-Company Setup
Scalable multi-company architecture with centralized master data and automated intercompany transactions.
Warehouse IoT Architecture
Real-time warehouse management with IoT devices, edge computing, and Business Central backend.
How I Work
A structured approach to delivering successful projects
Discovery & Analysis
Deep dive into your business processes, pain points, and goals. I believe in understanding the 'why' before designing the 'how'.
- Stakeholder interviews
- Process mapping
- Requirements documentation
- Gap analysis
Solution Design
Collaborative design sessions to architect a solution that fits your needs, budget, and timeline.
- Technical architecture
- Prototype development
- Solution review
- Risk assessment
Iterative Development
Agile development with regular demos and feedback loops. You see progress every sprint, not just at the end.
- 2-week sprints
- Daily standups
- Sprint demos
- Continuous integration
Testing & Validation
Rigorous testing to ensure quality, performance, and user acceptance before go-live.
- Unit testing
- Integration testing
- UAT support
- Performance optimization
Deployment & Support
Smooth go-live with comprehensive training and documentation. Post-launch support to ensure success.
- Go-live planning
- User training
- Documentation
- Hypercare support
Guiding Principles
Transparency
Regular updates, honest assessments, no surprises
Collaboration
Your team is part of the solution, not just recipients
Quality
Clean code, thorough testing, sustainable solutions
Business Focus
Technology serves business goals, not the other way around