Business Applications Roadmap

Strategic initiatives shaping our application landscape

Current Initiatives

Q1-Q2 2026
BC Manufacturing Modulein-progress

Implementing production planning and shop floor management

Power Platform Expansionin-progress

Extending citizen development to Operations teams

API Modernizationplanning

RESTful API layer for legacy system access

Data Quality Programin-progress

Master data governance and cleansing initiative

Mid-Term Direction

Q3 2026 - Q2 2027
ITSM Maturity Expansionin-progress

Extending ITIL processes to cover problem and capacity management

Advanced Reportingplanning

Consolidated Power BI dashboards for operational and financial KPIs

Customer Portalplanning

Self-service portal integrated with BC for B2B customers

Mobile-First Field Serviceexploration

Extending BC to field technicians via mobile apps

Long-Term Goals

2027 and Beyond
Real-Time Enterprisevision

Event-driven architecture enabling instant insights

Composable Applicationsvision

Modular, API-first application architecture

Sustainability Trackingexploration

Carbon footprint and ESG reporting capabilities

Business Applications Maturity

Our journey toward operational excellence

Fragmented

Disconnected systems, manual processes, reactive support

  • Siloed applications
  • Spreadsheet-driven
  • Tribal knowledge
  • Break-fix support

Standardized

Core systems in place, documented processes, some automation

  • ERP implemented
  • Basic integrations
  • Documented procedures
  • Defined ownership
3
Current

Integrated

Connected systems, automated workflows, proactive monitoring

  • Integration platform
  • Process automation
  • Self-service BI
  • Governed development
4

Optimized

AI-assisted operations, predictive capabilities, continuous improvement

  • AI/ML integration
  • Predictive analytics
  • DevOps maturity
  • Innovation culture